Operational Support Officer
Operational Support Officers provide essential customer service and administrative support within courts and tribunals to help justice run smoothly. You will work as part of a team to progress cases, prepare papers and hearing rooms, and update records digitally. You will be a first point of contact for the public, judiciary, and legal professionals, handling sensitive information with empathy and resilience. The role requires being court-based to deliver services directly to court users and the public.
What they're looking for
- Strong customer service skills in a service-led environment
- Good digital and administrative skills with high accuracy
- Effective communication and organisational skills
- Resilient and empathetic when handling sensitive situations
- Collaborative team player able to work flexibly
Nationality requirements
Open to UK, Republic of Ireland, Commonwealth, EU/EEA/Swiss (with EUSS status), and Turkish nationals.
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