Practice Support Officer
As a Practice Support Officer, you will support the day-to-day operation and effectiveness of the Delivery Management profession at HM Revenue and Customs. You will work alongside the Practice Manager on workforce planning, recruitment, governance, capability development, and continuous improvement. Using data and insight, you will help identify risks and trends to inform decision-making and ensure guidance and communications remain effective. You will collaborate across multiple teams and professional communities to coordinate priorities and support a major supplier contract.
What they're looking for
- Experience in operational governance, workforce management, or business functions
- Strong organisational and planning skills to manage multiple priorities
- Experience supporting recruitment, resource planning, and professional communities
- Experience analysing data to identify risks, trends, and opportunities
- Excellent communication skills with strong stakeholder engagement abilities
Qualifications
- ITIL Foundation qualification, or willingness to obtain this shortly after appointment
Nationality requirements
This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth citizens, EU and Turkish nationals with settled status or rights under the EUSS.
Selection process
Interviews will take place via video link. Sift and interview dates to be confirmed.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.