Administration Officer (POAS)
This administration role involves handling casework, customer inquiries, and document processing to support the Office of the Public Guardian. You will work within a team environment to update case management systems, conduct quality checks, and handle customer queries via telephone and email. The position also requires manual handling activities as part of day-to-day duties in an office setting. You will collaborate closely with team members and managers to meet business plan targets and deliver accessible services.
What they're looking for
- Ability to carry out manual handling activities safely
- Experience of using Microsoft computer packages
- Proficiency in written and oral communication
- Experience dealing with customers
- Ability to make and communicate informed decisions
Nationality requirements
Open to UK, Irish, Commonwealth, EU/EEA/Swiss and Turkish nationals with the right to work in the UK.
Selection process
Interviews will be held remotely via MS Teams.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.