The role holder designs, evaluates and improves content across the full user journey. They ensure content is clear, accessible and aligned with user needs, using evidence and research to inform decisions. The role holder contributes to cross-government content standards and collaborates with internal teams and external stakeholders, supporting the delivery of better housing outcomes through effective digital engagement. They are outcome-focused, aiming to enhance user experience and drive continuous improvement in content delivery.

What they're looking for

• Experience designing and publishing digital content using content management systems
• Strong understanding of user-centred design principles and accessibility standards
• Proficient in using data and user research to inform content decisions
• Knowledge of agile working practices in content design projects
• Experience contributing to content strategies and improvement initiatives

Nationality requirements

Open to UK, Commonwealth, EEA, and certain non-EEA nationals with appropriate right to work or EU Settlement Scheme status.

Apply on Civil Service Jobs ↗

Originally listed on Civil Service Jobs.

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