Content Lifecycle Manager
You will lead the creation, management, and maintenance of the Operations content platform to transform how information is captured, managed, and shared across the organisation. Working closely with technical teams, service owners, and senior stakeholders, you will drive consistent ways of working and shape a modern self-service experience. Your day involves planning activities and creating work packages that enable multi-discipline teams to contribute content and meet business goals. Ultimately, you will turn complex technical information into clear, accessible guidance that improves services and connects the community.
What they're looking for
- Experience producing customer focused content in a technical environment
- Experience using evaluation and insight to drive continuous improvement
- Experience managing knowledge banks and data flow tools within a CRM system
- Ability to collaborate with multi-discipline and technical teams
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Selection process
Sifting will take place week commencing 12th October 2026. Interviews will be held face to face on 4th or 10th November 2026.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.