Customer and Market Analyst *advert updated
You will help deliver high-quality customer, market and operational insight through the effective management, analysis and reporting of data. Working within an analytical team, you will prepare customer research samples, maintain reporting tools like Power BI, and provide evidence to support decision-making and service improvement. You will collaborate closely with customer researchers, insight specialists, and operational colleagues to ensure data is accessible and accurate. This role is essential for helping senior leaders understand performance and track outcomes across the organisation.
What they're looking for
- Experience in data analysis or a similar analytical role
- Proficiency in Power BI and working knowledge of SQL, R or Python
- Translating priorities into meaningful customer or operational measures
- Communicating complex data to a range of audiences effectively
Qualifications
- Degree in a numerate subject or substantial relevant work experience
Nationality requirements
Open to UK, Republic of Ireland, Commonwealth, EU, EEA, Swiss, and Turkish nationals with the right to work.
Selection process
Sift takes place shortly after closing. Interviews are virtual and expected week commencing 19 October 2026.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.