IT Service Manager - Newport
You will manage a customer-focused IT service support team across multiple locations, ensuring reliable service delivery and continuous improvement. Working as an IT Service Manager at the Office for National Statistics, you will lead change, asset, and software management, alongside governance and audit compliance. You will collaborate with internal and external stakeholders to maintain resilience, oversee performance, and safeguard live services from disruption. This role ensures colleagues have the necessary tools to work effectively while aligning with organisational objectives.
What they're looking for
- Good technical understanding to support effective service delivery
- Influence stakeholders and build long-term strategic partnerships
- Take ownership of issues and proactively identify solutions
- See the bigger picture to improve underlying services and processes
- Lead investigations and deliver quality outcomes in a fast-paced environment
Nationality requirements
Open to UK, Irish, Commonwealth, EU, EUSS-status, and Turkish nationals with the right to work in the UK.
Selection process
Sift from 19/10. Interviews from 02/11/2026, held in person at the Newport office.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.