IT Service Transition Lead
As an IT Service Transition Lead, you will ensure digital and technology services are safely and efficiently introduced into live operation. You will collaborate with delivery, technical, and operational teams to embed structured transition processes, reduce risk, and align services with user needs. Your day-to-day work involves managing transition timelines, validating service readiness across people and technology, and onboarding services into ITSM platforms. Ultimately, you will play a vital role in supporting the organisation's health security mission by ensuring robust and sustainable service delivery.
What they're looking for
- ITIL qualification or equivalent with practical ITSM experience
- Experience leading service transition for digital technology services
- Strong stakeholder engagement and communication skills
- Experience producing service design and transition documentation
- Proven ability to identify and manage risks and dependencies
Qualifications
- ITIL qualification or equivalent
Nationality requirements
Open to UK, Republic of Ireland, Commonwealth, EU/EEA/Swiss nationals with EUSS status, and qualifying Turkish nationals.
Selection process
Applications are assessed via an application form and a supporting statement. Successful candidates will be invited to a face-to-face interview involving a presentation.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.