Operational Support Officer
This role involves providing essential administrative support and customer service within courts and tribunals to help ensure justice runs smoothly. Daily tasks include preparing case papers, updating digital records, and managing communications with the public, judiciary, and legal professionals. The postholder works collaboratively as part of a team both in office environments and directly within courtrooms. The position is designed to support court users, including vulnerable witnesses, through critical legal proceedings.
What they're looking for
- Strong customer service skills in a customer-facing environment
- Good digital and administrative skills with high attention to detail
- Effective communication and organisational skills
- Resilient and empathetic when dealing with sensitive information
- Collaborative team player able to work flexibly
Nationality requirements
This job is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with right to work, EUSS status holders, and Turkish Ankara Agreement workers.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.