Operational Support Officers provide vital customer service and administrative support to court and tribunal users, the judiciary, and management. You will progress cases through the justice system, prepare courtrooms, handle sensitive information, and act as a first point of contact for the public. Working in teams either in an office or directly in a courtroom, you ensure court proceedings run smoothly and efficiently. This role connects people and businesses to life-changing justice while maintaining high operational standards.

What they're looking for

• Strong customer service skills in a customer-facing setting
• Good digital and administrative skills with high attention to detail
• Effective communication and organisational skills
• Resilient and empathetic to handle sensitive situations
• Collaborative team player able to work flexibly

Nationality requirements

Open to UK, Republic of Ireland, Commonwealth, EU/EEA/Swiss, and Turkish nationals with appropriate status or right to work.

Apply on Civil Service Jobs ↗

Originally listed on Civil Service Jobs.

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