Operational Support Officer
The operational support officer provides administrative support and customer service to court and tribunal users, the judiciary, and management. You will progress cases through the court system, prepare papers and files, and update digital records. The role involves working both in the office and in court proceedings to ensure smooth hearings and meet performance targets. You will communicate with the public, legal professionals, and other agencies as an essential first point of contact.
What they're looking for
- Strong customer service skills in a customer-facing environment
- Good digital and administrative skills with high attention to detail
- Effective communication and organisational skills
- Resilient and empathetic when dealing with sensitive information
- Collaborative team player able to work flexibly
Nationality requirements
Open to UK, Irish, Commonwealth, EU and Turkish nationals with the right to work.
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