The operational support officer provides customer service and administrative support to court and tribunal users, judiciary, and management. You will progress cases through the court system, prepare papers for hearings, and update digital records while handling sensitive information. Working as part of a team, you will interact directly with the public, legal professionals, and vulnerable witnesses to ensure proceedings run smoothly. The role is based in court settings to deliver essential justice services to the public.

What they're looking for

• Strong customer service skills in a customer-facing environment
• Good digital and administrative skills with high attention to detail
• Effective communication skills in person, phone, and writing
• Resilient and empathetic to handle sensitive situations
• Collaborative team player able to work flexibly

Nationality requirements

Open to UK, Irish, Commonwealth, EU/EEA/Swiss, and Turkish nationals with the right to work in the UK.

Apply on Civil Service Jobs ↗

Originally listed on Civil Service Jobs.

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