Operational Support Officers provide essential customer service and administrative support within HM Courts and Tribunals Service. You will work as part of a team to progress cases, prepare court rooms, and handle sensitive information while dealing with the public and legal professionals. The role involves managing records, supporting court proceedings, and acting as a first point of contact for court users. This position is court-based and requires you to be adaptable and resilient in a service-led environment.

What they're looking for

• Strong customer service skills in a customer-facing environment
• Good digital and administrative skills with high attention to detail
• Effective communication and organisational abilities
• Resilient and empathetic to handle sensitive situations
• Collaborative team player able to work flexibly

Nationality requirements

This job is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with the right to work, EU/EEA/Swiss nationals with settled status, and Turkish nationals.

Apply on Civil Service Jobs ↗

Originally listed on Civil Service Jobs.

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