Platform Operations Manager (Live services)
The Platform Operations Technical Manager provides senior technical leadership across DevOps and production support teams responsible for critical live services within Her Majesty's Revenue and Customs. The role ensures teams possess the technical capability, operational processes, and cross-platform knowledge required to maintain secure, reliable, and resilient systems. The postholder acts as the senior technical escalation point for complex incidents, provides assurance for releases and changes, and drives continuous improvement across the platform estate. Additionally, the position involves participating in an out-of-hours on-call rota on a rotational basis.
What they're looking for
- Strong technical leadership and team management experience
- Expertise in DevOps, platform operations, and live services
- Knowledge of IT service management and incident resolution
- Experience with CI/CD pipelines, automation, and monitoring
- Strong stakeholder management and communication skills
Nationality requirements
This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth citizens, EU/EEA/Swiss nationals with settled status, and Turkish nationals under the Ankara Agreement.
Selection process
Interviews will take place via video link. Sift and interview dates are to be confirmed.
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