Post Connections Operational Lead
The Post Connections Operational Lead manages the operational performance and resilience of organisations connected to the pensions dashboards ecosystem. The role provides leadership across post-connection operations, focusing on defect management, monitoring, and service assurance in collaboration with the MoneyHelper Pensions Dashboards Service Team. Responsibilities include resolving issues, driving continuous improvement, and shaping the future post-connection operating model. The postholder will also line manage the Problem and Defect Manager while working in a supportive team environment.
What they're looking for
- Experience leading operational services in a complex digital environment
- Strong experience of defect, incident or problem management
- Experience developing monitoring, reporting or observability capabilities
- Strong stakeholder management and influencing skills
- Strong analytical and problem-solving skills
Nationality requirements
Open to UK, Irish, Commonwealth, EU and Turkish nationals with the right to work.
Selection process
Applications close on 18/10/2026. Interviews include a telephone screening followed by a remote final interview over Microsoft Teams.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.