Senior Probation Officer - Complex Case Support - Performance & Quality - East of England
This is a management role within the National Probation Service, supporting the Head of Operational Function to provide leadership within a local delivery unit or operational unit. The job holder manages and leads operational staff to meet required standards, ensures team resources are deployed cost effectively, and uses performance data to improve service delivery and practice. They also work with partners and key stakeholders, contribute to public protection through multi-agency arrangements, and promote a culture of continuous improvement.
What they're looking for
- Manage and lead staff within the operational area
- Analyse performance data to maximise team performance
- Manage staff development and attendance issues
- Ensure offender managers meet public protection standards
- Work with partners and key stakeholders
Qualifications
- PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice
- Diploma in Probation Studies
- Diploma in Social Work (Probation option)
- CQSW (Probation option)
Nationality requirements
This job is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with right to work, EU/EEA/Swiss/Turkish nationals with relevant status.
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