Senior User Researcher
As a Senior User Researcher, you will plan and lead user research activities within a multidisciplinary team to uncover insights from staff and end-users of the justice system. You will work closely with product managers, designers, data scientists, and developers to turn your findings into actions that improve public services. Additionally, you will mentor junior and mid-level researchers and educate stakeholders on the value of user-centred practices. This role helps the department build better, lower-risk digital services based on solid evidence and data.
What they're looking for
- Experience in a wide range of user research methods
- Ability to embed user-centred practices into Agile workflows
- Strong stakeholder relationship management and influencing skills
- Track record of mentoring and assuring other researchers
- Skilled in inclusive research and accessible service design
Nationality requirements
This job is broadly open to UK nationals, Republic of Ireland, Commonwealth, EU, Swiss, Norwegian, Icelandic, Liechtenstein and Turkish nationals.
Selection process
Interviews will be held in the week commencing 9th November via Microsoft Teams, including a presentation.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.