Case Officer (Freedom of Information)
As a Case Officer in the Freedom of Information team, you will investigate complaints, apply legislation to real-world situations, and work with organisations to improve information rights practices. You will handle the front-end case handling process by creating new cases, communicating with parties to gather required documents, and resolving early-stage issues. You will collaborate with internal and external stakeholders while providing accurate advice across multiple channels including phone and live chat.
What they're looking for
- Good intellectual and analytical ability
- Ability to deal with a demanding workload
- Commitment to high quality and customer care
- Ability to work independently and in a team
Nationality requirements
Open to UK, Republic of Ireland, Commonwealth, EU and Turkish nationals with appropriate rights to work.
Selection process
Submit your CV by 23:59 on 12 October.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.