Chief Customer Officer, UK Hydrographic Office
The Chief Customer Officer leads commercial performance and customer strategy at the UK Hydrographic Office, driving revenue growth and customer retention across digital navigation products. As a member of the Executive Leadership Team, you will shape organisational strategy and product development using deep customer insights and market data. You will provide empowering leadership to the Customer Division, fostering collaboration and an entrepreneurial mindset across multi-disciplinary teams. The role ensures that customer needs and commercial sustainability are embedded into every aspect of the organisation's operations.
What they're looking for
- Senior customer leadership at Director level delivering customer outcomes
- Experience developing customer-centric commercial strategies driving revenue growth
- Track record of identifying new business opportunities and building income streams
- Working in digital and data driven organisations using customer insights
- Building customer-centric cultures and championing diversity and inclusion
Nationality requirements
Open to UK, Republic of Ireland, Commonwealth, EU, EUSS, and Turkish nationals with the right to work.
Selection process
Closing date for applications is 23:59 Monday 19th October 2026. Submit a CV and supporting statement via the application portal.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.