Customer Relations Assistant
The customer relations assistant delivers high-level customer service and professional representation for event tickets, memberships, and advance admission sales. They work within the national customer relations team to handle phone and email enquiries, manage customer support cases using customer relationship management software, and provide general administrative support. The role involves working closely with colleagues on site, supporting key events, and maintaining expected conversion levels for ticket refund protection.
What they're looking for
- Proven administrative ability and attention to detail
- Competent IT user with Microsoft suite experience
- Exemplary customer service skills
Nationality requirements
Open to UK, Republic of Ireland, Commonwealth, EU/EEA/Swiss (with settled/pre-settled status or valid application under EUSS), and Turkish nationals.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.