You will manage a complex caseload and investigate cases to support vulnerable citizens who have lost mental capacity. You will collaborate with colleagues to resolve problems, review performance against milestones, and ensure deputies meet their legal duties. Working in the Supervision and Investigations Service, you will handle inquiries, produce witness statements, and occasionally attend court. This role involves protecting adults at risk and contributing to an ambitious transformation programme within the Office of the Public Guardian.

What they're looking for

• Ability to manage and resolve complex cases or investigations
• Strong written, telephone and oral communication skills
• Self-starter able to work on own initiative
• Proficient in standard Microsoft Office packages

Nationality requirements

Open to UK, Irish, Commonwealth, EU and Turkish nationals with the right to work.

Selection process

Sifting is due to commence from 14th October 2026. In-person interviews are due to take place from week commencing 16th November 2026.

Apply on Civil Service Jobs ↗

Originally listed on Civil Service Jobs.

Similar vacancies

• Case Progression Officer • Department HM Courts and Tribunals Service
• Disability Services - Case Manager / Dispute Resolution Services - Decision Maker - EO National • Department Department for Work and Pensions
• Senior Case Administrator - Offender Management Unit • Department HM Prison & Probation Service
• Case Administrator - Electronic Monitoring • Department HM Prison & Probation Service

Browse more like this