Head of Engagement
You will lead the engagement strategy and a multidisciplinary team at the Infected Blood Compensation Authority, building open and respectful relationships with the infected blood community, parliamentarians, and partner organizations. Your day-to-day work involves creating opportunities to listen through events and drop-ins, overseeing the helpline and public correspondence, and providing senior leaders with trusted advice based on community feedback. You will help ensure that public concerns directly shape service improvements and that people feel heard and supported throughout the compensation process. This role is based within a new organization dedicated to supporting those impacted by the infected blood scandal.
What they're looking for
- Led senior-level public or stakeholder engagement in complex settings
- Worked constructively with communities where institutional trust is low
- Synthesized feedback from varied sources to shape service decisions
- Navigated politically sensitive environments with strong judgement
- Led and developed multidisciplinary teams through periods of change
Qualifications
- Membership of, or a relevant qualification from, a professional communications body
Nationality requirements
Candidates must demonstrate a right to work in the UK without requiring employer sponsorship; Civil Service Nationality Rules do not apply.
Selection process
Expected sift week commencing 9 November 2026 and interview week commencing 23 November 2026. Interviews may be conducted face to face or by video.
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