NCSC Customer Contact Advisors - North East
You will work as a Customer Contact Advisor at the Care Quality Commission, providing a first line resolution for customers seeking advice or sharing information of concern. You will handle complex information and queries around emotional situations, dealing compassionately and professionally with a diverse customer group via multiple channels. You will collaborate closely with others to maintain organisational knowledge and respond appropriately to highly sensitive information from vulnerable or distressed individuals.
What they're looking for
- Excellent customer service skills
- Working collaboratively in a team
- Written and verbal communication skills
Nationality requirements
This job is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with the right to work, and eligible EU, EEA, Swiss and Turkish nationals.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.