Operational Support Officer
This role involves providing administrative support and customer service within criminal fines collection and enforcement. Day to day, you will create and update computer records, contact people to give advice on court procedures, and make enforcement decisions using phone and text messages. You will work closely with managers, courts, and other stakeholders to collect information and enforce judicial decisions. The position is part of Her Majesty's Courts and Tribunals Service, which works to deliver justice across England and Wales.
What they're looking for
- Strong customer service skills with telephone and email experience
- Experience in an administrative role within a customer environment
- Proficient with IT and Microsoft Software packages
- Excellent communication and organisational skills
- Exceptional attention to detail
Nationality requirements
Open to UK, Irish, Commonwealth, EU and Turkish nationals with the relevant right to work.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.