Operational Support Officer
This role involves providing essential customer service and administrative support within courts and tribunals to ensure proceedings run smoothly. You will work as part of a team to prepare files, manage courtroom activities, and act as a primary point of contact for the public, judiciary, and legal professionals. The position requires handling sensitive information with empathy and maintaining accurate digital records. You will collaborate closely with colleagues across HM Courts and Tribunals Service to deliver effective justice services.
What they're looking for
- Strong customer service skills in a customer-facing environment
- Good digital and administrative skills with high attention to detail
- Effective communication and organisational skills
- Resilient and empathetic when dealing with sensitive situations
- Collaborative team player able to work flexibly
Nationality requirements
This job is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with the right to work, and EU/EUSS-eligible or Turkish nationals.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.