Operational Support Officer
You will provide customer service and administrative support to court and tribunal users, the judiciary, and management as an Operational Support Officer. Working as part of a team, you will progress cases through the court system, prepare papers for hearings, and update digital records accurately. You will also support the smooth running of court proceedings and meet members of the public, including vulnerable witnesses, as a first point of contact. This role requires you to be court-based to deliver HM Courts and Tribunals Service services.
What they're looking for
- Strong customer service skills in a customer-facing environment
- Good digital and administrative skills with high attention to detail
- Effective communication and organisational skills
- Resilient and empathetic when dealing with sensitive information
- Collaborative team player able to work flexibly
Nationality requirements
Open to UK, Irish, Commonwealth, EU and Turkish nationals with the appropriate right to work or EUSS status.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.