Engineer - End User Computing
You will manage the product life cycle of IT service incidents and requests to ensure smooth technology operations. Working on-site in central London, you will directly assist users with hardware and software troubleshooting, secure device configuration, and equipment disposal. You will collaborate with digital teams and incident managers to minimise downtime and maintain organisational productivity. The role involves staying updated on emerging technologies and supporting team members through knowledge sharing.
What they're looking for
- Agile and ITIL Foundation level or equivalent experience
- Microsoft Fundamentals role-based certification
- Experience with Windows, Microsoft 365, and Apple iOS
- Strong technical understanding of hardware and operating systems
- Experience in high-pressure, fast-paced environments
Qualifications
- Level 3 Information Communication Technician or equivalent IT qualification
- Microsoft Fundamentals role-based certification
Nationality requirements
Open to UK nationals only.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.