Fraud Officer - Norwich
As a Fraud Officer, you will work within the counter fraud directorate to tackle fraud within the benefits system and protect public funds. You will conduct thorough interviews by phone or in person, scrutinise detailed evidence, and take corrective action on benefit awards when errors are found. You will collaborate with internal teams and external business partners to promote fraud awareness and manage sensitive casework. The role requires handling confidential information, prioritizing a fast-paced workload, and occasional travel with overnight stays.
What they're looking for
- Strong communication and leadership skills
- Excellent organisational and decision-making abilities
- Attention to detail to spot discrepancies in evidence
- Ability to handle sensitive situations and challenging individuals
- Energy, positivity, and adaptability in delivering outcomes
Nationality requirements
Open to UK, Ireland, Commonwealth, EU and Turkish nationals.
Selection process
The application closing date is 22/10/2026, followed by an online casework skills test. Successful candidates will complete a video assessment and a face-to-face interview.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.