Performance Analyst
You will support the management and performance of software services by providing operational reporting, licence administration, and performance insight. You will work with stakeholders across HM Revenue and Customs to monitor service performance, support service reviews, and help ensure software services continue to deliver value and meet agreed standards. Your day-to-day work combines software licence administration, user access management, stakeholder engagement, and performance reporting. You will help support decision-making, maintain accurate records, and contribute to the continual improvement of digital services.
What they're looking for
- Ability to analyse and interpret information to produce meaningful insight
- Experience of producing, maintaining or working with reports and data accurately
- Ability to manage and prioritise a varied workload to agreed timescales
- Ability to build and maintain effective working relationships with stakeholders
- Experience of supporting business systems, services or operational processes
Nationality requirements
This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth citizens, EU/EEA/Swiss nationals with EUSS status, and Turkish nationals.
Selection process
Interviews will take place via video link. Sift and interview dates to be confirmed.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.