Verification Assurance Officer - Southern
This role involves working directly with the public in Jobcentre locations to prevent fraud and error in the welfare system from day one. You will conduct face-to-face evidence interviews, review customer claims, and collaborate closely with Jobcentre and Service Centre colleagues to identify risks. Additionally, you will educate claimants on their responsibilities and share insights on fraud trends with internal teams. This is a frontline position requiring you to be based entirely on-site to interact directly with claimants.
What they're looking for
- Highly skilled in customer engagement and face-to-face interviews
- Works effectively at pace and to tight deadlines
- Strong people engagement and collaborative working skills
- Excellent verbal, written communication and organisation skills
Nationality requirements
This job is broadly open to UK nationals, Commonwealth citizens, nationals of the Republic of Ireland, EU/Swiss nationals with settled status, and Turkish nationals.
Selection process
The application closes on 27th October 2026. Interviews will take place face-to-face between 7th December and 18th December 2026.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.