Customer Relations Co-ordinator
The Customer Relations Co-ordinator plays an active role within Forestry England's national Customer Relations Team to support membership, event ticketing, fundraising, and customer database management. The post holder works alongside colleagues, event organisers, and external partners to fulfil sales requests, maintain online information, handle payments, and provide frontline customer service. Additionally, the role involves supporting team training, covering project work and peak delivery periods, and helping ensure smooth business operations.
What they're looking for
- Proven administrative ability and attention to detail
- Competent IT user with experience of Microsoft suite
- Experience of working with CRM database software and Sales Force
- Exemplary customer service skills including complaint handling
Qualifications
- Full UK driving license
Nationality requirements
This job is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with right to work, EU/EEA/Swiss/Turkish nationals with relevant EUSS status.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.