SPM Lead Application Operations Engineer
You will lead a support team providing technical leadership and specialist expertise for a case management system and associated batch processing services. Working within the digital services branch, you will drive incident triage and resolution, manage service components, and ensure high platform stability and service availability. You will collaborate closely with internal and external stakeholders to improve service resilience, reliability, and operational performance while developing team capability. This role ensures the accurate generation of client payments across multiple benefit products delivered to the public.
What they're looking for
- Communicate and convey technical IT solutions to all stakeholders
- Develop, support, coach and lead others to achieve objectives
- Deliver continual service improvement using evidence
- Deliver large scale digital projects using ITIL or Agile
Nationality requirements
This job is broadly open to UK nationals, Republic of Ireland, Commonwealth, EU, EUSS status holders, and Turkish nationals under the Ankara Agreement.
Selection process
Sift week commencing 9th November. Interview week commencing 23rd November.
Apply on Civil Service Jobs ↗Originally listed on Civil Service Jobs.