This role is for a Senior QA Tester within the Department for Work and Pensions, where you will modernize digital telephony services for the UK Government. You will provide technical leadership to a team of testers, set testing strategies, and oversee functional and non-functional testing activities. You will work closely with internal development teams to ensure high-quality software releases and mentor colleagues. Ultimately, your work will support the delivery of essential public services to citizens and colleagues.

What they're looking for

• Proven experience of testing Contact Centre telephony platforms
• Experience of test automation in relation to a Contact Centre environment
• Experience of maintaining full traceability of requirements, tests, and defects
• Proven experience in planning, designing, and executing non-functional testing
• Proven ability to set the Testing strategic direction for product teams

Nationality requirements

Open to UK, Irish, Commonwealth, EU and Turkish nationals with appropriate rights to work.

Selection process

Interviews will take place from Late October 2026 via Microsoft Teams video interview.

Apply on Civil Service Jobs ↗

Originally listed on Civil Service Jobs.

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